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This job ad has been posted over 40 days ago...
1

applicant

Full-time Inside/Counter Sales Representative

at Refrigerative Supply in Calgary

The Company:
Refrigerative Supply is a distributor of air-conditioning, refrigeration and heating parts and equipment. We have been in business for over 60 years and provide service to the HVAC and refrigeration trade through our fourteen branches in western Canada. We consider ourselves to be a leader in this industry and our employees are recognized as being among the best in the field.

We are currently looking for a committed professional with great personality and strong customer service orientation to join our company as a full time Inside Sales Representative.

Position Open: 2 Full Time.

Start Date: ASAP


Job Summary:
The Inside Sales Representative will be responsible for sales of HVAC parts, equipment, and supplies over the phone and over the counter.

Job Responsibilities:
Provides technical support to customers.
Answers customer calls and identifies parts.
Actively makes customers aware of product promotions.
May load and unload shipment of parts, supplies, and equipment.
Receives and processes customer orders.
Maintains supplies inventory by recording quantities used and determining supplies needed.
Informs customers of standard procedures or resolution of problem.
Determines best method to resolve problems to ensure customer satisfaction and company adherence to policies.
Practices safe material handling techniques.
Generates invoices for counter sales orders
Participate in a call schedule for after hours customer service

SKILLS REQUIRED:
Possesses excellent customer service skills.
Must have or be able to obtain a valid Class 5 driver's license.
Demonstrates an understanding of effective selling methods.
Possesses knowledge of HVAC systems and the ability to demonstrate and discuss with customers.
Have a working knowledge and complete understanding on how to process orders, quotes, credits, and back orders on the computer.
Understands basic inventory, warehousing and stocking procedures.
Must be able to handle multiple tasks.
Works easily with others in a high paced work environment.
Demonstrates effective communication skills (verbal, written, and listening).
Be energetic and self-motivated.
Maintain a business-like manner at all times.
Dedicated to continuous improvement.
Possesses basic Microsoft Office skills.

Please email your cover letter and resume, in confidence, with the subject heading "Insides Sales - CGY". Please indicate where you heard about this opportunity.

We wish to thank all interested applicants, however, only those short listed for interviews will be contacted.

For more information about the company, please visit our website at www.rsl.ca


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Published at 23-05-2012
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