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This job ad has been posted over 40 days ago...


Full-time Branch Manager, Saskatoon SK

at Refrigerative Supply (Anywhere)

The Company:
Refrigerative Supply is a distributor of air-conditioning, refrigeration and heating parts and equipment. We have been in business for over 60 years and provide service to the HVAC and refrigeration trade through our fourteen branches in western Canada. We consider ourselves to be a leader in this industry and our employees are recognized as being among the best in the field.

We are currently looking for a committed professional with great personality and strong customer service orientation to join our company as a Branch Manager in our Saskatoon Branch.

The Branch Manager provides leadership and support for all aspects of the branch: incorporating sound business management practices; adherence to corporate policies; accountability for assets, budgets, profitability, and personnel; implementation of safe work practices; support of sales efforts and maintaining the desired level of service to both external and internal customers.

• Increase Refrigerative Supply's share across local market and sustain profitable business growth. Forecast, develop and execute business strategic plans to maintain Refrigerative Supply's competitive advantage.
• Lead Branch efforts to identify, secure and retain customers by actively networking with community businesses; professional leadership; establishing relationships that enhance the reputation of RS and the Branch.
• Call on customers and build the relationship.
• Adhere to account management principles and identify and pursue opportunities. Ensure the development and maintenance of strategic sales plans and provide leadership to the Inside and Outside Sales Representatives.
• Build and maintain a climate of excellence. Set the example for team members to provide high quality, cost efficient, customer-directed service and meet or exceed Branch performance targets.
• Monitor customer satisfaction and takes action to address satisfaction issues in a prompt and decisive manner.
• Participate in the company's after hour business, On Call.
• Provide effective inventory control and logistics management methods to ensure the Branch leverages the efficiencies of all aspects of its business to maximize profit and customer satisfaction.
• Manage and capitalize on Branch assets and resources (people, financial and material) to achieve business objectives.
• Oversee the administrative procedures related to sales, human resources, logistics, and operations following the policies, standards and values of Refrigerative Supply.
• Ensure that all documentation and paperwork is submitted to Head office in a timely fashion.
• Ensures a clean and safe work environment for both customer and staff.
Human Resources Management
• Provide leadership in developing employees according to Human Resources policies and standards including coaching and motivating employees by providing effective feedback and training.
• Provide an atmosphere of team work among employees.
• Working closely with the Human Resources Specialist; recruit, interview, and hire staff personnel for openings in sales and warehouse positions.
• Monitor job performance to ensure employees meet or exceed Refrigerative Supply's standards of excellence. Conduct performance reviews and take necessary action when productivity is ineffective.
• Act and manage the Branch with honesty and integrity, following the highest ethical standards; complies with all local, Provincial and Federal regulations.

• 2-5 years of HVAC branch management experience preferred.
• HVAC/R Technical experience is required.
• Progressive sales and operational experience with a proven track record of success.
• Strong customer service experience and superior relationship building skill.
• Experience in a lead or supervisory role with responsibility for the productivity or development of others is an asset.
• Post secondary degree and/or supplementary courses are an asset.
• Excellent analytical, written, communication and organizational skills.
• Working knowledge of Word, Excel and Outlook.
• Class 5 license.
• Access to own vehicle.

Send Application to:

Please email your cover letter and resume, in confidence, with the subject heading "BM-SAS". Please indicate where you heard about this opportunity.

We wish to thank all interested applicants, however, only those short-listed for interviews will be contacted.

For more information about the company, please visit our website at www.rsl.ca

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Published at 15-05-2013
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